Where Posts sit in your account, what has to be true before you publish, and how to tell whether any of it moved.
Amazon Posts is free to use and expensive to run. The cost isn’t the tool, it’s the hour a week it takes to feed, and that hour has somewhere else to be.
Guides on this subject open with how often to publish. You’ll find that question answered near the bottom of this page, because it presumes a decision you haven’t made yet. Posts is a demand-creation surface, and demand creation sits near the top of how an account gets read. Four things underneath it decide whether reach turns into revenue or just into activity.
So this page covers the sequence first, the mechanics second, and the measurement problem last. The measurement problem is the one that costs brands a quarter before they notice.
At a Glance
Table of Contents
Table of Contents
- At a Glance
- Definition
- Where Posts sit in your account
- The four checks before you publish anything
- How Posts work
- Publishing your first post
- What to measure, and what the dashboard won’t tell you
- Running it as a test with an end date
- The decision grid
- How Adverio Helps
- FAQ
- Closing
- Resources
Five things worth taking away
- Reach only pays where the destination page already closes.
- Engagement rate has a denominator Amazon controls, so it moves for reasons that have nothing to do with your content.
- Product clicks and clicks to Store carry intent. Engagement rate doesn’t.
- Take a baseline before the first post publishes. You can’t reconstruct one later.
- Give it a window and a yes threshold, both decided up front.
Quick Answer:
Amazon Posts is a free brand-content feed inside Amazon’s shopping app and on selected product pages, available to sellers enrolled in Brand Registry. Each post pairs an image with a caption and one or more tagged products, and it can surface on your own product pages, in your Store, on related brands’ product pages, and in category feeds.
It’s worth running when your listings already convert, your inventory holds, and your offer is stable, because Posts adds reach and reach only pays where the page beneath it closes. It’s worth delaying when any of those is open, because the same hour spent on the listing returns more.
Measure it on whether total demand moved over a defined window, not on engagement rate. Engagement rate tells you a post was interesting. It can’t tell you the brand sold anything it wouldn’t have sold anyway.
Definition
Amazon Posts is a brand-content placement inside Amazon’s own shopping surfaces. It borrows the shape of a social feed, scrollable, image-led, tappable, but it sits entirely inside Amazon and every post carries a product card with live price, rating and Prime status attached.
A social post asks for attention and hopes to route it somewhere. An Amazon Post carries the shelf with it.
BEFORE YOU ADD A CHANNEL
You published for two quarters straight. The listing underneath never changed.
| ✓Your conversion ceiling, in your own numbers |
| ✓The gap between the traffic you send and the traffic that closes |
| ✓Your listing fix list, ranked by revenue |
Make My Listings Worth The Traffic
15 minutes. You leave knowing which layer to fix first.
1. Where Posts sit in your account
Every account has layers, and they stack in a fixed order. Unit economics sits at the bottom. Then offer reality, then conversion, then demand capture. Demand creation, which is where Posts lives, sits above all four.
The order isn’t a preference. A layer can’t return more than the layer beneath it allows. Reach delivered into a listing that doesn’t convert produces cost and nothing else, and the cost compounds, because you’re now spending an hour a week to widen the top of a funnel that leaks at the bottom.
You’ll see this most clearly in accounts that have been posting for two quarters. The feed looks healthy. Followers are up. Nothing else moved. The work wasn’t wrong, it was early.
What to do
- Score the destination page first. Every post points at a product page, and that page’s conversion rate sets the ceiling on what the post can return.
- Treat the hour as the budget. Posts has no media cost, so the real question is what else that hour would have bought.
What to avoid
- Avoid starting because it’s free. Free of media spend isn’t free of cost, and the accounts that regret it are the ones that never priced the hour.
- Avoid judging it as a standalone channel. It reports separately, which is how a surface survives two quarters of doing nothing.
2. The four checks before you publish anything
Clear these before the first post, in this order.
Check three is the one that gets skipped, because it’s the one that takes real work. It’s also the one that decides the answer.
A question about Posts is really a question about the account. Account management work reads inventory, offer, conversion and measurement as one system, which is the same order these four checks run in, and it is why the answer to whether to add a channel almost never starts with the channel.
What to do
- Take the baseline before anything publishes. Total demand, not feed metrics. You’ll need the before number in ninety days and you can’t reconstruct it.
- Pick the products deliberately. A small share of your catalog carries most of your revenue, and content effort follows revenue for the same reason budget does.
- Write down the check you skipped. If you start with an open layer, name it, so the result gets read against it later.
What to avoid
- Avoid spreading effort evenly across the catalog. An even content cadence across a wide catalog is the same allocation error as an even bid across it.
- Avoid tagging products you can’t restock. The post outlives the inventory, and a post pointing at an unavailable product is worse than no post.
3. How Posts work
Where posts appear
Three of those five put your content on surfaces you don’t own, which is the part that makes Posts more than a Store feature.
What a post contains
Every post also carries a Follow button. Followers see more of your content across Posts, Store updates and the customer engagement emails, which is the closest thing the surface has to a compounding return.
What to do
- Build the first 10 posts before you judge anything. Below that threshold your own product pages don’t show them, so most of the placement value isn’t switched on yet.
- Use the category tags deliberately. They separate a feed your existing customers see from one that reaches a category.
What to avoid
- Avoid crowding images with text and infographics. The surface is small and mobile, and text-heavy assets read as ads.
- Avoid treating the Follow button as the goal. A follower who never buys is a metric, not a customer.
4. Publishing your first post
What to do
- Keep calls to action concrete and product-specific. Amazon rejects vague or time-sensitive phrasing, so “Click Here” and “Buy Now” won’t clear moderation.
- Build posts around products that already sell. Posts built on top sellers tend to outperform posts built on the tail.
- Batch and schedule. The publisher’s scheduling tool exists so a cadence survives a busy week.
What to avoid
- Avoid publishing straight into a deadline. Moderation takes time and a post approved after the moment has passed is a wasted asset.
- Avoid a caption that only describes the image. The image already did that. The caption’s job is the reason to tap.
THE NUMBER THAT SETTLES IT
You added a channel to grow demand. The spend already chasing it is still buying sales you had won.
| ✓Your demand capture layer, measured against total sales |
| ✓The spend buying sales you would have won anyway |
| ✓Your TACoS floor before growth starts costing margin |
|
16.8% to 10%
TACoS, with sales +70% year on year
Pets Favorite
|
TACoS to 10.4%
in 4 months
Pet House
|
Grow Demand Without Growing TACoS
15 minutes on your own spend data.
5. What to measure, and what the dashboard won’t tell you
The Posts dashboard gives you seven numbers. They’re not equally useful, and the one it leads with is the least useful of the set.
The problem with engagement rate
Engagement rate is clicks divided by impressions, and Amazon controls the impressions. When Amazon changes placement weighting, your engagement rate moves. When a post gets shown to a narrower, better-matched slice, your engagement rate goes up while your reach goes down. When it gets shown broadly, the reverse.
So the number moves for reasons that have nothing to do with your content, and it moves in both directions. It’ll tell you a post was interesting to the people who saw it. It won’t tell you whether the brand sold anything it wouldn’t have sold anyway, and after a quarter of work that second question is the only one worth answering.
Product clicks and clicks to Store are better, because both name an action with intent behind it. Neither is the scoreboard either. The scoreboard is whether total demand moved, and that number doesn’t live in this dashboard.
What to do
- Read product clicks and clicks to Store as your working metrics. Both describe a shopper choosing to go somewhere, which is closer to a decision than a tap on a feed.
- Compare against your baseline, not against last month’s feed. Total demand before, total demand after, same window length.
- Use engagement rate diagnostically. High impressions with low product clicks is a real signal that the image is earning the view and the caption isn’t earning the tap.
What to avoid
- Avoid optimizing toward engagement rate. You’ll end up making posts that get tapped, which isn’t the same as posts that sell.
- Avoid reading a single post’s numbers. The distribution varies enough post to post that one result tells you very little.
6. Running it as a test with an end date
Posts deserves the same treatment as any other demand-creation investment. A window, a baseline, and a decision at the end of it.
What to do
- Set the window and the yes threshold before you start. Write the number down. Deciding afterward is how a channel survives on the strength of the effort that went into it.
- Hold the cadence steady inside the window. Aim for at least 10 posts a month, which is also the threshold that switches on your own product pages. Changing frequency halfway through means you can’t read the result.
- Run it on your revenue concentration. The products carrying the most revenue are where a lift is both most likely and most visible.
- Log what else changed. Price moves, listing edits, inventory gaps and ad changes all move total demand, and a clean read needs them written down.
What to avoid
- Avoid extending the window because it’s nearly working. A window you extend when you don’t like the answer wasn’t a test.
- Avoid running it against a listing you’re also rewriting. Two changes in one window and you learn nothing about either.
- Avoid treating a no as a failure. A surface that doesn’t move total demand in the window gets the hour back, and the hour is the whole point.
7. The decision grid
How Adverio Helps
Adverio runs marketplace accounts as one system, so a question about Posts gets answered from the account rather than the channel. A content cadence only gets recommended after the layers underneath it are read, because a surface that adds reach only pays where the page beneath it closes.
That usually starts with the listing. Listing optimization covers that work.
FAQ
Does Amazon Posts cost anything? There’s no media cost. Posts is free to sellers enrolled in Brand Registry. The cost is the time to produce and publish, which is the number worth pricing before you commit to a cadence.
Who’s eligible to use Amazon Posts? Brand owners enrolled in Amazon Brand Registry. If you’re not enrolled, that application comes first, and it’s worth doing regardless because Brand Registry gates several other tools.
How many posts do I need before it does anything? At least 10 live posts before your brand becomes eligible to show Posts on your own product detail pages. Below that threshold a large share of the placement value hasn’t switched on, so judging performance early gives you a misleading read.
What’s a good engagement rate on Amazon Posts? It’s the wrong question to build a program on. Engagement rate divides clicks by impressions, and Amazon controls the impressions, so the number moves when Amazon changes how your posts are distributed. Read product clicks and clicks to Store instead, and judge the program on whether total demand moved over a defined window.
Should I run Posts or spend the time on my listings? If your listings don’t yet convert at a rate you’d defend, the listing work returns more, because Posts adds reach and reach only pays where the destination closes. Once the conversion layer is sound, Posts becomes a reasonable place for the next hour.
Closing
Posts is worth the hour once your listings can hold what it sends them, and worth skipping until they can.
The hour goes somewhere every week. Right now nobody has priced it.
| ✓Your account’s real constraint, named |
| ✓The layer worth the next hour |
| ✓Your ninety-day sequence, in order |
One call, 15 minutes. Your numbers, not a template.
Resources
(You may need to sign in to Seller Central to open these.)
- Guidelines to grow your followers using Posts and Stores
- Engage Shoppers with Posts, Live and Brand Follow
- How to Create Your First Post on Amazon



