Amazon Account Management
Turn Growing Pains into Profit
Scale without chaos.
We convert Amazon’s moving parts—policy, catalog, pricing, inventory—into a compounding advantage with strict guardrails that protect margin.
Built for Amazon brands with 10–10,000 SKUs • Integrated with Adverio BI (Incrementality, Query IQ, GEAR)
Why This Matters (Now)
Rapid expansion creates risk: throttled IPI, Buy Box volatility, listing flags, policy landmines, and inventory drains. We treat account management as governance + growth: fix what breaks, prevent what’s next, and turn operations into profit.
Principles:
No Box, no boost.
We don’t promote a shaky Buy Box or margin-negative price.
Two-key changes.
Revenue-critical actions require dual approval and pre-flight checks.
Receipts over reports.
Every move ties to Profit Pulse and LQS/CVR lift.
What You Get (Communication & Reporting)
Marketplace Governance
Case Management & Escalation:
Thousands of critical cases resolved with clear paper trails.
Account Health:
ODR, VOC, IPI, NCX, A-to-Z — we monitor, remediate, and set SLAs so Amazon doesn’t throttle your growth.
Appeals, POAs & Reinstatements:
Fast reinstates using proven SOPs and policy language.
Brand & IP Protection
Trademark & Brand Registry:
From search to approval to enable Enhanced Brand benefits.
Hijacked Listings & Buy Box:
Remove bad actors, stabilize offers, recover rank.
Policy-Compliant Enforcement:
Use Brand Registry tooling to curb abuse without risking the account.
Catalog & Content Ops (at Scale)
Bulk File Creation & Data Quality:
Accurate, fast updates for catalogs from dozens to 500k+ SKUs.
Variations & Attributes:
Merge/unmerge, fix browse nodes, restore missing BSR—so PDPs tell the full story and convert.
LQS System (CRO:SEO):
Lift copy, media, offer, reviews to ≥ 8.0/10.0 before scaling traffic.
Inventory, Pricing & Recovery
FBA Reimbursements:
Identify recoverable revenue most brands never claim.
Repricing Automation & Feeds:
Present the best offer across channels with contribution-margin guardrails.
Buy Box & Price→CVR:
Protect margin; stop promos that hurt profit.
Access & Expansion
Category & Brand Ungating / Hazmat & Pesticide Corrections:
Get approved, get listed, get selling.
Omnichannel Listing Syndication:
Walmart, Target, Shopify, and 60+ marketplaces—synchronized content, inventory, and pricing.
What You’ll See in 30 / 60 / 90 Days
- Priority cases cleared; reinstatements in motion
- LQS baselines and quick wins on top PDPs
- Reimbursement pipeline opened; Buy Box audits complete
- Health metrics improving (ODR/VOC/IPI)
- Catalog corrections live (variants, attributes, nodes, BSR)
- Pricing/elasticity guardrails active; hijacker mitigation steady
- Stable Buy Box + healthier IPI; fewer surprise flags
- Reimbursements realized; margin preserved
- Omnichannel syndication underway; board-ready reporting tied to profit
(Signals, not guarantees; seasonality and catalog complexity apply.)
Proof / Snapshots
Full-Catalog Acceleration in Just 6 Months
Product Category: Softlines > Clothing, Shoes, & Jewelry > Novelties
Explore Case Study
+414% Profit Gains in 9 Months
Product Category: Health & Household > Health Care > Over-the-Counter Medication (OTC)
Explore Case Study
Expand Your Brand With Confidence
Rapid expansion will inevitably introduce hurdles and potential risks. Our team understands the challenges of navigating the Amazon marketplace.
We provide seasoned account management services to mitigate those risks and help you confidently leap hurdle after hurdle.
Case Management
We’ve resolved thousands of critical cases with speed and accuracy, leveraging internal contacts when appropriate.
Trademark Application
Our attorneys handle the entire process with the USPTO, from research all the way through to final approval – at a fraction of the market rate.
Brand Registry
We help Manage your Intellectual Property, Fast-track Brand Registry approval, and ensure Access to Enhanced Selling Benefits.
FBA Reimbursements
Over 90% of sellers are owed reimbursements by Amazon, yet never collect. We identify your Revenue Recovery Potential and get you paid.
Account Health & Inventory Performance
We help you understand your Account Health and Inventory Performance metrics including ODR, VOC, IPI, NCX, A-Z Claims and more – so Amazon doesn’t throttle your growth.
Appeals, POA’s & Reinstatments
Suspended listings stunt growth, result in lost revenue, and require unplanned investment to regain rank. We quickly reinstate listings with proven SOPs.
Hijacked Listings & Buy Box Issues
Listing Hijackers & Unapproved Sellers target your high converting listings – leading to lost revenue, negative reviews and listing suspensions. We mitigate this risk through proven frameworks and Project Zero.
Category & Brand Ungating
Launching a new product line? Amazon has over 30 gated categories, in addition to the common misclassification of hazmat and pesticide related products. We get you approved so you can get to selling.
Bulk File Creation
Bulk file creation and manipulation is paramount to successfully managing a large catalog. We work with brands managing up-to and over 500,000 SKUs and update these files as needed.
Omni-Channel Listing Syndication
Are you ready to start selling on Walmart, Target, Shopify, or one of the other 65 marketplaces we manage? Populating your catalog on additional marketplaces can be challenging. We’ll handle the syndication, so you don’t have to.
Repricing Automation & Inventory Feeds
Maximize revenue by consistently presenting your best offer across marketplaces, while accounting for fluctuations in demand, and competitor pricing.
Listing Variation & Attribute Issues
We can handle all of your listing issues: Merge & Unmerge Listings, Add Variations and Attributes, Fix Missing BSR and more so that your PDPs convey all of the information Shoppers need to make a Purchase Decision.
Frequently Asked Questions
Is this just ticket handling?
No. We run governance as a profit system—linking every fix to Profit Pulse, LQS, and rank/Buy Box stability.
Do you replace our team?
We can be your team or your force-multiplier. Either way, we bring structure, SLAs, and operator logic.
How fast will we feel relief?
Critical cases move immediately; visible stability typically appears in 30–60 days with compounding gains by 90 days.
Vendor Central?
We partner with Seller Central brands.
Pricing?
Flat rate or aligned rev-share—always ROI-first. You’ll see the math before a dollar moves.